Privacy Policy - KVKK Enlightenment

ENLIGHTENMENT TEXT ACCORDING TO THE LAW ON THE PROTECTION OF PERSONAL DATA

This informative text (“Enlightenment Text”) has been issued by our company, titled Okeanos Yachting, Tourism, Travel and Tic LTD ŞTİ, with mersis number “0637031385000001”, headquartered at Cumhuriyet Mahallesi Çarşı Caddesi, Likya İş Merkezi no: 01/311 Fethiye/ Muğla, Law on Protection of Personal Data No. 6698. (“KVKK”), as the data controller, within the scope of our commercial relations with our customers, our website, www.okeanosyatcilik.com, has been prepared for the purpose of making explanations and informing about the processing of our customers' personal data.

PERSONAL DATA TO BE PROCESSED

Unless otherwise stated, the term "personal data" refers to all of the categories listed below that fall within the extent of the terms and conditions outlined in this Clarification Text.

Category I: Customer identification and contact details (name, surname, phone number, e-mail address, date of birth, gender, etc.)

Category II: Customer financial information, data on the date and time of utilizing our Company's services, invoice and payment information, comments shared, and responses to comments are all examples of Category II data.

Category III: All types of personal data obtained, produced automatically or non-automatically as a byproduct of using the Services, including but not limited to cookie records, and that do not fall into any of the other categories of personal data listed above.

PURPOSE OF PERSONAL DATA PROCESSING

Your personal data will be processed in our system for the purposes of your use of our website, the contracts that will be established between the parties when you purchase a service, and the purposes listed below, and we will not share them with third parties or organizations.

• With the objective of comprehending and categorizing consumer needs and delivering our appropriate products to them at the appropriate moment.
• To efficiently respond to our clients' demands and needs across all communication channels.
• Any time a client is dissatisfied with one of our services, with the aim of swiftly resolving the complaint or discontent.
• With the goal of maintaining and documenting our company's financial management and ensuring that all reports are created within this framework.
• To evaluate the quality of the services we provide to our customers and to increase the quality by controlling the service quality in this framework.
• Conducting sales and marketing analyses, identifying client habits, and developing, developing, or developing new items based on these habits.
• To deliver tailored, easier, and faster service to our potential consumers by tracking visitor behaviour on our websites and making product promotions.
• To provide periodic bulletins, promotions, and alerts, to give prompt replies to our visitors' questions, and to provide a quality service, we perform market research and surveys.
• To better understand our customers' preferences, we undertake market research and surveys.

RIGHTS OF PERSONAL DATA OWNERS

I - By submitting an application to our Company in accordance with article 11 of the KVKK, any site user can request the following privileges.

Determining whether or not personal data is processed

II - Understanding the intention of personal data processing and whether it is carried out in accordance with that purpose

III - In accordance with article 7 of the KVKK, requesting the deletion or destruction of personal data if the reasons for processing personal data no longer exist.

IV - Anyone can submit written requests to our Firm within the scope of their rights outlined in Article 11 of the KVKK to obtain compensation for damages incurred as a result of improper processing of personal data.

CONTACT INFORMATION

Okeanos Yachting, Tourism, Travel and Trade LTD STI

Contact: info@okeanosyatcilik.com/ 0252 385 32 16

Address: Cumhuriyet Mah. Carsi Cad. Likya Business Center no:01/ 311 Fethiye/ Muğla